- 888.817.7575 x254
Inbound Support Services
Improve inbound answer and first call resolution rates
Deliver consistent service levels over fluctuating call volume
Communicate with patients/guarantors they way they want
Expand your hours of operation
Outbound Support Services
Improve receivable management
Increase self-pay cash flow
Improve patient/guarantor customer satisfaction
Reduce bad debt write-offs
CMD focuses on one-to-one, patient/guarantor-sensitive dialogue that identifies and removes barriers to account resolution.
In this way, CMD balances the client’s need for account resolution while maintaining – and even enhancing – the client’s patient-friendly image. Designed to improve your operational efficiency, we connect you to your self-pay receivables, faster.
